Woman gets £4 refund after finding letter with underpaid postage was in fact a Tory Party survey!
A post to MP Lucy Frazer's Facebook page from a constituent angry at being charged £4 surcharge for a Conservative Association survey sent through the cost prompted offer of recompense by her agent Debbie Clarke (right) - Credit: Archant
A woman who complained to MP Lucy Frazer that a letter she paid a £4 surcharge to Royal Mail to be delivered only to find it was a Tory Party survey has got her money back.
She complained about the surcharge on the MP’s Facebook page claiming that she and her partner “paid £4 for underpaid mail only to find it was a questionnaire from SE Cambs Conservative Association”.
The woman asked her MP: “So when are you are going to reimburse us?”
One party official wrote: “Are you serious? As far as I know it should have been delivered by hand with no postal charges involved.”
To the rescue came Debbie Clarke, the Conservative Association agent for the SE Cambs constituency.
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“We are very sorry to hear that this has occurred and understand that a local Conservative representative has now arranged to reimburse you fully,” she posted.
“We apologies for the inconvenience caused and thank you for making us aware of the postage oversight.”
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With the £4 back safely in her purse, the complainant posted a brief but heartfelt ‘thank you”.
