Anglian Water says sorry for burst water main with money off bills and donation to charity
- Credit: Archant
Anglian Water has offered customers affected by a burst water main in Littleport money off their next bill.
Thousands of homes in the village, as well as in Little Downham, Prickwillow and Coveney were left without water, or with very low pressure, for most of Monday because of a burst pipe.
Some homes remained with water until 1am the following day after complications encountered when fixing the leak.
Now, Anglian has apologised to customers “unreservedly” and has pledged to write to homeowners who were hit by the disruption offering £20 credit on their next bill.
A spokesman said: “We are also in contact with the local parish council about finding a local charity which would benefit from a donation of £1,000.
You may also want to watch:
“We would like again to apologise to our customers unreservedly for the disruption caused, we understand how frustrating it is.”
MP for North East Cambridgeshire, Steve Barclay, welcomed the news.
- 1 Illegal poachers stopped in their tracks by eagle-eyed public
- 2 Dramatic pictures catch harvester on fire in 4am blaze
- 3 Police pursuit of suspected hare coursers ends in success
- 4 Mosque trust named RIBA client of the year 2021
- 5 'Loving, caring family man' dies in hospital weeks after A141 crash
- 6 Meet the star cast of Christmas pantomime Sleeping Beauty
- 7 Police investigation after village pavilion covered in graffiti
- 8 8 of the best shows coming to Cambridgeshire in November
- 9 Lisa Leader makes it to Germany for life prolonging treatment
- 10 Prison escapees found with stolen £30,000 car thanks to quick-thinking neighbour