Butlins are great help

I HAVE visited the Butlins camps many times and sometimes things go wrong, but I always find the staff are great and help with out any upset. I am a very surprised customer of Butlins. If this was me being offered a 50 per cent refund, plus another holi

I HAVE visited the Butlins camps many times and sometimes things go wrong, but I always find the staff are great and help with out any upset.

I am a very surprised customer of Butlins.

If this was me being offered a 50 per cent refund, plus another holiday I would have taken it, what has she gained?

ELIZABETH TEE

by email.