Butlins are great help

PUBLISHED: 12:25 12 October 2006 | UPDATED: 13:33 04 May 2010

I HAVE visited the Butlins camps many times and sometimes things go wrong, but I always find the staff are great and help with out any upset. I am a very surprised customer of Butlins. If this was me being offered a 50 per cent refund, plus another holi

I HAVE visited the Butlins camps many times and sometimes things go wrong, but I always find the staff are great and help with out any upset.

I am a very surprised customer of Butlins.

If this was me being offered a 50 per cent refund, plus another holiday I would have taken it, what has she gained?

ELIZABETH TEE

by email.

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